Holy Crap!

Holy crap on a cracker! I haven’t posted anything on my blog in over a year!

Let’s see if I can change that this year.

In summary, I needed some data from the 911 telecommunicator field for a research project. I posted two surveys on various websites and Facebook to help me collect that data. Between both surveys I received several thousand responses. Once the surveys closed, I started the long and laborious process of aggregating that data.

It didn’t take me long to realize that I had long road ahead of me. I used PINNION to host my survey forms. Its awesome site that it supports just about any interface you can think of to view and take a survey. However, it lacks in getting those results back out in a usable form. I couldn’t export to csv or excel which meant I had to manually copy out the results.


Due to work and frustration, I decided to take a break from all my website and writing projects. During Christmas break, I started back with renew vigor. I tackled the salary survey first since it is the smallest set of a questions and answers. I managed to figure out a way to get the data loaded in to a database that actually made logical sense.

Where I’m at today

Trying to figure out how to host/display this data while not cluttering up my blog is my number one priority. Most likely have a page and nice little graphics and stuff. Who the hell knows?

To the future!

Read More

Telecommunicator Metrics Update

911iconI’ve been collecting Telecommunicator data on my Pinnion survey for several months. I officially closed it down on December  31, 2013. There were over 1931 responses and it was viewed over 2100 times. In my personal opinion – that’s a fantastic turnout. I want to thank everyone who took time out of his or her personal day to fill it out. I haven’t had time to process the results due to my real job & family life – but I promise I will get to it. I really want to thank the following Facebook groups for their help:

Through the Eyes of a 911 Dispatcher

911 Emergency Dispatchers Page

I want to give out  special thanks to Diary of a Mad Dispatcher who helped me beta test my survey.

As I trend out data – I will post it.


Read More

Telecommunicator Metrics

911iconAs some of you might have noticed – my blog has been stale of late. Since, I’ve moved into the realm of being an author I was trying to present a more legitimate appearance. I had a grand scheme of doing book reviews for struggle writers (since I know how it feels).

I come to find out – that’s just plain old and boring. Therefore, I’m going back to the caffeine & ADD fueled posts of yesteryear. I’ll still post reviews when I get to them.

At the moment, I’m on a different endeavor. I wrote and published my first wordpress plugin. Now, I’m back into doing research for my next book. While at the same time, formatting a book I already completed.

For years, my wife has worked in the 911 emergency services field as a dispatcher. My book is directly involved with that field. However, I only have a small sampling of data from two agencies to work with. I have created a survey and posted it on pinnion – a survey site.  Click the big blue button below to take the survey.

Telecommunicator Survey – Currently Closed.

If you work or have worked in that field – please click on the button and take the survey. I would appreciated if you copy the link and send it to others in the field. If you have any questions or comments – feel free to post or ask them. If you would like to be notified of results or when the book & data is published then feel free to follow me on Facebook, Twitter, or here.


Read More